Legal

Privacy Policy

Last updated: [Content Placeholder: last updated date]

[Legal Review Required: this document is a draft template and does not constitute legal advice. Have it reviewed by qualified counsel before publication.]

Canonical Realty ("we", "us", "our") respects your privacy. This policy explains what personal data we collect through this website, why we collect it, and the rights you hold under the Data Protection Act, 2019 of Kenya.

Information We Collect

When you use our intake and contact forms, we collect the details you provide: your name, email address, phone number, property details (type, location, size, tenure), and the substance of your inquiry.

We also collect limited technical data automatically, such as device type, browser type, and pages visited, to operate and improve the website.

How We Use Your Information

We use your information to respond to inquiries, prepare valuations, quotations and proposals, manage properties under our care, and communicate about our services.

We do not sell your personal data. We share it only where necessary to deliver a requested service — for example with advocates, lenders, or insurers involved in your transaction — or where required by law.

Consent and Legal Basis

By submitting a form on this website, you consent to our collection and use of your information for the purposes described in this policy.

You may withdraw consent at any time by contacting us using the details below. Withdrawal does not affect processing already carried out.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes collected or as required by law and professional record-keeping obligations: [Content Placeholder: retention period, e.g. 7 years for engagement records].

When data is no longer needed, we securely delete or anonymise it.

Your Rights

Under the Data Protection Act, 2019, you have the right to access, correct, or request deletion of your personal data, to object to or restrict processing, and to lodge a complaint with the Office of the Data Protection Commissioner (ODPC).

To exercise any of these rights, contact us at [Content Placeholder: data protection contact email] and we will respond within the statutory timelines.

Cookies and Website Data

This website uses only strictly necessary technical storage required for the site to function. We do not use advertising or cross-site tracking cookies: [Content Placeholder: confirm analytics/cookie position].

Data Security

We apply reasonable administrative and technical safeguards to protect personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Contact Us

For privacy questions or requests, contact Canonical Realty at info@canonicalrealty.com or [Content Placeholder: physical office address, Nairobi, Kenya].

Changes to This Policy

We may update this policy to reflect changes in our practices or the law. The current version will always be published on this page with its last-updated date.